Techniques for Conflict Resolution

Business - Sylvia Lafair

This course demonstrates to you generally accepted methods to perceive the more profound reasons for a relational clash. It underscores abilities to help you basically assess hazardous circumstances and pick the fitting systems and devices to oversee or potentially resolve these contentions. You will create a more noteworthy consciousness of what pushes your catches and how to control your responses. You will likewise have the capacity to help your immediate reports in taking a gander at their own particular triggers for surprise and mentor them in carrying on in more gainful ways.

Many clashes are situational and concentrate on business issues. Luckily, by picking up assertions around a particular issue the pressure is effortlessly settled. Be that as it may, ordinarily clashes depend on identity disengages and these are generally more serious and impactful over longer timeframes.

When you and your group have mindfulness about the two sorts of contentions you can assess the circumstance all the more rapidly and influence a judgment to approach which apparatuses will get the contention settled quicker and more intelligent. On the off chance that you can request that the correct inquiries discover the fundamental reason for relational debate you have a greatly improved possibility of finding a long haul arrangement.

 

 

Learning Objectives:

  • Recognize the difference between a situational disagreement and interpersonal conflict
  • Recognize the difference between listening for facts and listening for emotional content
  • Identify the 13 personality patterns that can disrupt productivity at work
  • Develop a set of open-ended questions that can short-cut tension

Instructor

Sylvia Lafair

Professional Speaker and Author

Noted authority on leadership & award winning author of "Don’t Bring It to Work," "GUTSY:…

Training 5 or more people?

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What will you cover?

  •   Introduction 00:05:22

Instructor

Sylvia Lafair

Professional Speaker and Author

Noted authority on leadership & award winning author of "Don’t Bring It to Work," "GUTSY:…

Training 5 or more people?

Get your team access to WIISE top 2,000 courses anytime, anywhere.

Try WIISE for Business
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