Get Commitment to Stop Objections

Sales - Joan Capua

Most salesmen fear complaints and do their best to maintain a strategic distance from or evade them. However, complaints are an indication of intrigue and ought to be surfaced at each open door. They come in various sizes and for various reasons, yet in all cases, a complaint or negative remark must be benefited from in the event that it is investigated in detail. All things considered, a few complaints are safe, a couple is obstacles to defeat, some are nearly purchasing signals; now and again protests are raised just in light of the fact that the client needs consideration. There are real snags that you might have the items/administrations to understand or arrange away - find how to deal with the extreme ones.

That is the reason it is basic to investigate each complaint and to burrow profound to guarantee your comprehension. Prudent, inside and out inquiries help you:

  • Ensure you have surfaced each obstacle
  • Characterize the complaint or its source
  • Give a fitting reaction

When protection has been evacuated or defeated, picking up responsibility or shutting is a consistent subsequent stage.

This course covers an assortment of procedures for taking care of protests or protection and a menu of shutting systems to enable you to pick up duty. While all business abilities are essential and associated with the consultative offering process, utilizing protests and picking up responsibility is frequently keys to winning the business.

 

 

Learning Objectives:

  • Discover that objections are helpful and often lead to the sale.
  • Identify a variety of techniques to handle and leverage customer resistance.
  • Explore tactics to gain commitment and close the sale.

Instructor

Joan Capua

Professional Coach

Joan Capua is a Talent development professional with deep cross functional experience adept at building…

Training 5 or more people?

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What will you cover?

  •   Introduction to Leveraging Objections to Gain Commitment 00:03:34
  •   Sales/Purchase Consultative Model 00:05:33
  •   How to Leverage Objections to Gain Commitment 00:05:06

Instructor

Joan Capua

Professional Coach

Joan Capua is a Talent development professional with deep cross functional experience adept at building…

Training 5 or more people?

Get your team access to WIISE top 2,000 courses anytime, anywhere.

Try WIISE for Business
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